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Thread: Does this company ever respond to emails?

  1. #1
    Join Date
    Mar 2011
    Posts
    1

    Default Does this company ever respond to emails?

    I ordered a part on 3/13 it was meant to be a birthday gift for my dad.
    I never received any shipping confirmation, so I emailed on 3/15 asking for a tracking number.

    No response.

    I then emailed again on 3/17, again no response.

    It is now 3/22 and no response from you and have still not received my order

    I'll never bother with your company again that's for sure.

  2. #2
    Join Date
    Jan 2010
    Posts
    3

    Default Trouble with emails

    I just wanted to respond to the gentleman in regards to the parts order and no email response. I did talk wit Jim Carter yesterday evening and they are going to look into any unanswered emails. I would suggest calling their toll free number. Jim said they can fix what ever may be wrong right away on the phone. Jim is a very nice person and I am sure he and his company will do what ever they can to make things right....hope it all works out for the best...

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